Am I paying for a facial to be told my skin is horrible?

Am I paying for a facial to be told my skin is horrible?

My mom, sister and I escaped for a luxurious spa weekend at Kohler Spa to celebrate my sister turning forty and fabulous.  We splurged for the occasion and chose to go to the nicest spa in driving distance from Chicago.

My sister and I both booked 80-minute facials (My sis got chose the Micro-Current Lifting Facial and I picked the Kohler Waters Facial figuring I would stick with the Signature Treatment) that each cost close to $200.  For that amount of money, I didn’t think I would leave feeling bad about myself.  Or was that was I was asking for when I scheduled the service?

It began peaceful as I relaxed on a heated table while the esthetician massaged my hands and applied a paraffin treatment that included heated gloves.  Next, she turned on a painfully bright light for the “facial analysis.”

She asked me what products I currently use on my skin and I told her about Rodan and Fields that, I thought, was working well for me.  As she picked at my skin, she quickly bad mouthed the acclaimed women-owned company, told me it doesn’t work and I need to see a dermatologist.  I confided that I had visited many dermatologists over the past 20 years with varied success.  The spa worker repeatedly mentioned her daughter and her huge success at the dermatologist.

I asked how old her daughter was, trying to get the conversation off my skin (that was actually having a good week).

“Fifteen.” she replied.

“I am thirty-eight.” I told her.  “I don’t want to be compared to your teenage daughter and I came here to relax.” I wanted to add, but didn’t.

Clearly, she did not get the hint and chimed in. “I could suggest some products for you to purchase here, but I don’t think they would work for you. You really need a dermatologist.”

The spa’s description for the facial I received on their website says, “Customized for you, this luxurious treatment increases hydration, firms and tones. Antioxidants nourish the skin and leave a vibrant glow.”

I didn’t leave glowing.  I left feeling bad about myself and my terrible skin.

Am I overreacting?

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