Friday was not a good night for the CTA.
First, there was a power outage at Howard, where the Red, Purple and Yellow lines converge. This happened at the height of rush hour. CTA tried to respond to this by bringing in generators. But it was still a slow slog to Howard and beyond for northbound passengers. I ended up bailing at Granville and walking to Morse. Great exercise, but not at 10 degrees.
Then a minor derailment of a Purple Line train at Howard just mad matters worse.
Passenger communication problems persisted. If you follow the CTA on Twitter, you got some good information. But what if you don’t, and were stuck on a train crawling to Howard, as many were last night? My motorman said there were “defective tracks” at Howard. Guess he didn’t get the memo about the power outage.
Here’s the experience of Tattler reader Chuck:
Started my trip on the “L” at Berwyn, boarding a Northbound Red line train at 5:30. The driver was nice enough to let us know about the power disruption at Howard, holding the train at each station North so people could wait inside the train for Southbound trains. That was the end of any information.
Arriving at Howard at the Southbound platform, 45 minutes later, there were no announcements, no personnel, NOTHING to let people know what was going on and what the alternatives were. Everyone was milling around the platforms not knowing what was going on. I finally exited the station hoping to find a cab and saw a bus waiting with “Purple Line Shuttle” on the front. Assured it was going to South Boulevard where everyone could catch a Purple Line train to go further North … Shuttle dumped everyone at South Boulevard and Chicago Avenue.
At South Boulevard the CTA attendant assured the crowd that NO TRAINS were operating on the Purple Line. Waited for a 205 bus that never showed up and finally walked to downtown Evanston arriving at my destination at 7:00 p.m.
Wouldn’t have been so bad except for the bitter cold and unshoveled sidewalks.
Reminds me of the old CTA days without loudspeakers at each station—you’re on your own and Good Luck!