Reminder: Some Magnetic Stripe Cards Expire this Weekend

(This is copied directly from the CTA website)

The CTA reminds customers who are still using magnetic stripe fare cards to check the expiration date stamped on the back of the card. Some customers may have cards that are expiring on December 15, meaning they will no longer work as of 12:01 am on Monday, December 16.

If a customer has an expiring card, they can visit any CTA rail station between now and before 12:01 a.m. Monday, add value to their card, and the vending machine will provide a new magnetic stripe fare card with their previous stored value and the new funds that have been added.

If their card expires, they can visit CTA Customer Service at 567 W. Lake, 2nd floor, Monday through Friday between 8 a.m. and 4:30 p.m. to exchange their old card for a new one that will have their fund balance on it.

Customers can also call 1-888-YOUR-CTA, which is also listed on the magnetic stripe card, to arrange for mailing in their card to receive a balance refund on a new magnetic stripe card.

Filed under: CTA in the news


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  • Olaf was correct in bringing this up late last night, but one thing that the Press Release notes that he might have missed is that you only have this weekend to put the extra nickel at a TVM to get a new transit card, otherwise you have to take the card to HQ or mail it in.

    Not mentioned either place is whether the old rule that a TVM will eat your transit card without dispensing a new one will apply after it expires, in which case someone trying to get the TVM to issue a replacement one won't have a card to send to HQ.

  • In reply to jack:

    On 4 hours further reflection, maybe the TVM will just spit back the expired card. Anyway, caveat user.

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