There’s a lot of pent-up anger around town toward the CTA Ventra card, as this photo attests.
Many CTA passengers are reporting long waits at the farebox as their Ventra card is “Processing…” The card that was supposed to speed boarding for instead has customers fuming – both those waiting for their card to process and those in queue behind them.
Even CTA President Forrest Claypool is mad enough to refuse payment on the $454 million contract with Cubic Transportation Systems – the Ventra maker – until fareboxes process transactions in 2.5 seconds or less 99 percent of the time, among other demands.
Meanwhile, a Twitter follower let me know about a new Ventra Fails app that “allows you to make a record of the place and time where your Ventra card failed, as well as when it happened. If your fail goes through, it will come up on the map the next time you open Ventra Fails.”
Get more app details at RedEye.
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