The first “real” user test of the CTA’s new Ventra payment systems is just weeks away.
In the last two weeks, users of the CTA’s Chicago Card Plus and registered Chicago Card users got emails asking them to confirm their contact information. Once riders do that, the CTA will email them seven-to-10 days before their Ventra card is shipped to them. That will be sometime in August.
Any rider who wants to use a contactless personal credit/debit card instead of a Ventra card can do so, but they must wait till when the full rollout occurs. The contactless personal credit/debit can be set up to load a pass product or a regular load value.
Customers will need to use their Ventra card until September, and then they will be able to link their personal contactless bank card to their Ventra account. Doing so is simple: go to the Ventra website and set up your contactless card to be reloaded or reload as a period pass.
A CTA spokesperson last week told me he was still checking on details on the Ventra transition for users of the federal transit benefit program.
However, on Friday I got an email from my employer saying that Ventra transition was expected to go into effect in October. Riders will still be able to use the old fare media – transit cards and the Chicago Card/Card Plus through the end of the year.
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