After a series of public meetings about the five-month shutdown next year of the Dan Ryan branch of the Red Line, the CTA last week announced how it would be using the feedback given by customers. From the press release:
Among the areas where CTA will be developing or expanding plans based on feedback:
1. Shuttle bus service – CTA has added a shuttle bus between Roosevelt and Cermak/Chinatown to better facilitate travel between those stations
2. Expanded bus service – CTA plans to further augment plans for additional bus service along some major bus routes, such as the #24 Wentworth, #9 Ashland, #44 Wallace/Racine, #3 King Drive and #4 Cottage Grove. Additionally, some operating hours will be lengthened.
3. Changes to bus routes–#8A will extend to the Halsted Green Line station and #71 71st South Shore will extend to Garfield Green Line station, providing more convenient connections
4. Safety/security – CTA is developing a comprehensive public safety plan for rail and bus service during the reconstruction period, working closely the Chicago Police Department and Office of Emergency Management and Communications.
5. Supervision – CTA will implement 24-hour supervision of the free bus shuttles, resulting in smoother service and better assistance to customers
6. Traffic management – to help ensure smooth traffic flow, CTA will work to develop a strong traffic-management plan for both vehicles and pedestrians.
7. Community outreach – CTA is expanding its community outreach plan to provide project information to businesses, chambers of commerce, and others groups and organizations. Information will be tailored to specific areas.
Kudos to the CTA for the outreach and for listening to concerns and ideas. Lots of folks who use the nine stations to be closed starting in May were rightfully upset and many thought the original plans for alternative service simply were insufficient. We hope the dialog continues.