New CTA operations team has almost 100 years of experience
The CTA’s top three bus and rail operations managers all came up through the ranks as bus or rail operators (they don’t call them “drivers”) and have almost 100 years of cumulative experience.
Jeanette Martin was recently named chief operating officer. Her team is “responsible for ensuring that CTA’s bus and rail system continue to provide on-time, clean, safe and friendly service to the thousands of customers who rely on public transit,” according to the newest edition of the CTA’s email newsletter, @ the CTA.
“Twenty-eight years ago I began my career at the CTA as a summer bus operator while attending Columbia College,” said Martin. The CTA newsletter also reports that Martin is a 2009 Kathy Osterman Award winner, “an honor given to government employees whose devotion and commitment to superior public service have been recognized by their management and peers.”
The guy in charge of bus operations is Earl Swopes, who started at the CTA almost 30 years ago as a bus operator. He previously was the general manager of the 103rd Street garage.
Edward Cook is responsible for rail operation. He started his CTA career as a conductor (remember them?) in 1974. He most recently served as general manager of the Red, Yellow and Purple lines.
(CTA photo: Earl Swopes (left), Jeanette Martin and Edward Cook)