Though we suspected it, we’ve now confirmed it: The CTA is requiring its motormen to issue an additional manual announcement before closing the train doors.
Since Dec. 31, all rail operators have been instructed to make the following announcement over the public address system, said a CTA spokesperson:
“Attention customers: Please do not attempt to board, the doors are closing.”
The spokesperson also said: “The additional procedure maintains and reinforces that all CTA rail operators are required to visually confirm all customers are clear of the doors and that all doors are closed before proceeding and increases awareness for riders that they should stay clear of the doors as they close.”
But not all operators are making the additional announcement, or they are making it selectively, at just some stations.
Also, passengers certainly are not cooperating. On Sunday morning, I saw a young couple — the guy pushing a stroller, the woman holding a baby — shove the stroller into a closing door so they could board the train. Shades of “stroller mom,” only this time the baby was safe in the arms of his ignorant parents.
Their stupidity delayed the train from almost 10 minutes as the operator checked every single train car before proceeding out of Thorndale. Nice.
UPDATE: On thins morning’s rail commute, the operator did not make this extra announcement. However, he did blurt out at Thorndale: “Hey, you didn’t have to fall down to catch this train. I would have waited for you. Are you OK?”