Posts tagged "customer service"

What Baby Boomers Want

                First of all, you should know I have appointed myself an unofficial spokesperson for my generation:  baby boomers.  You know us…we’re that group of people who invented conspicuous consumption, won’t listen to anything about aging, hates getting aarp stuff at age 50.  We’re continuously changing the rules... Read more »

4 Ways to Help Start Your Business Reinvention

      If you’re like most of us, just the thought of changing or reinventing your business is mindboggling.  The first question that usually pops into our minds is “where do I start”? Barry Saltzman, CEO and Founder of Saltzman Group corporate coaching expert explains that “it is imperative by starting with your customers... Read more »

Reinvent or die!

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Reinvent Your Company.....NOW!

  We all know how quickly the business environment is changing.  Sometimes it feels so overwhelming and guess what?…..it is.  The challenge of trying to keep up with change is daunting. However, committing to adapting and focusing on what is really important to you and your clients offers the best answer to making change work... Read more »

5 Benefits of mobile apps for your small business

As small business owners we’re constantly looking for a competitive edge.  We are also on the lookout for increasing sales while partnering with clients.  We’re challenged to stay current on new technology in particular.  We hear buzzwords like “mobile” and “app” We see the phrase, we hear others talk about it..but WHAT is it…exactly?  More... Read more »

5 Ways To Reinvent Your Company

  Treat your employees well.  Please don’t hire people on their skills alone.  You want people who will fit in your team.  You can train people about your business.  You can’t teach people to have integrity and ambition.  You need people who have a sense of team and contribution.  You want employees who WANT to... Read more »
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Five Ways to Start Your Career Reinvention

Take a deep breath.  Career reinventions are usually thrust on us.  We normally don’t wake up one day and say “Hey, I think I’ll turn my life upside down and change.”  Unfortunately loss triggers a career transition…company downsizing, mergers or acquisition with new management.  Most of us want to hide in our cubes and hope... Read more »

5 Ways to speed change

  Let’s be honest.  We all hate change.  We would rather stay in a bad situation that we know than make changes to make things better.  It’s natural and normal.  However, in today’s atmosphere, changes are coming faster than ever.  Just think about the changes you’ve witnessed in your lifetime.   We all know at some... Read more »

Four More Reinvention Tips That REALLY Work

Thank you all for the continuous stream of great questions about reinventing your life and career.  Here are practical and really work.  Whether you realize it of not, you’re always in some form of transition because circumstances in your life and job change.  These changes are usually small and you can adjust quickly.  However, when... Read more »
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Chicago-City of Broad Shoulders

  In the 1970’s and 80’s businesses made giving back to society a part of their business plan.  I worked for a small training company in San Francisco in 1990 and we give 15% of our profits to local charities.  It was a great selling point and clients admired our commitment.  Our pricing was very... Read more »