Posts in category "customer service"

3 Linkedin Super Tips

  Update your profile every quarter.  Linkedin notifies your connections of the update which increases your visibility.  TIP – Make a note on your calendar for June 1, September 2 and December 1 to remind yourself to make updates Write your profile in the first person…i.e. I am a financial professional who focuses….This style makes... Read more »

The Sexy Business Attitude in Chicago

I’ve lived in a boatload of cities:  Omaha, Houston, Minneapolis, San Francisco, Cincinnati and now Chicago.  I can tell you with great authority and experience that Chicago has by far THE sexiest business attitude of all of them….I didn’t say “sexist”. I said “sexiest”.  It’s edgy, innovative, strong, determined, community oriented, and last but not... Read more »

23 tips to create a brilliant brand for you and your small business

Branding you and company is essential in today’s marketplace.  Why?  Because YOU are the product and like any product on the market you want to market you and your company through a strong branding program.  Branding establishes your image with your clients.  Branding tells your customer what value you bring and how you can help... Read more »
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Jimmy Greenfield is a good guy

The nicest and most unexpected thing happened to me today and I wanted to share it with you.  I’m a writer.  I write because it keeps me sane….especially during winters like this.  I hardly ever get paid to write, but that’s OK.  I write because I know I’m good and I know have something to... Read more »

Little ity bity, teeny, tiny reinvention tips

The reinvention process involves change.  I’ve learned that if I start with huge impossible changes, I won’t follow through…..I’ll be disappointed and crabby.  In an effort to keep you from becoming crabby, I’m recommending small, minute changes that will help you get used to change.  Then when the day comes that you get fired or... Read more »

2014 is the year of the product....YOU are the product.

2014 is the year of the product and YOU are the product!  Don’t let this concept scare you.  To understand and believe that you are the product and an asset in today’s marketplace puts you in a very powerful place.  Being powerful gives you an advantage.  Here are three ways to capitalize on your newfound... Read more »
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8 Business Reinvention Tips

Start writing a monthly blog about trends you are seeing in your industry.  Educating your audience helps you become a resource to them.   They will begin to view you as an expert.     Select your top five customers and meet with them quarterly to learn more about their business and how you can help... Read more »

Online Branding is a MUST!

"Don't Pick Your Teeth" And Other Communicating Tips

Yesterday I met with a new networking contact.  We sat at a small table in the lobby of a large hotel downtown and talked for about an hour.  During that 60-minute period my colleague made eye contact with me for about 4 seconds.  The rest of the time her eyes were darting at her shoes,... Read more »
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18 things to do when you get the SH....kicked out of you!

Last week was one those “if I ever have another one of these weeks, I’ll crumble into a heap of utter despair and hopelessness”…..yes, on hindsight it was that bad. As business owners we know that things don’t always go the way they want them to….these “bumps in the road” always involve people….god, if we... Read more »
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    Jan Marino

    YOU are the product. YOU are valuable. YOU are on a mission and I can help guide you become even more successful. I know how to develop an dynamic personal brand. I'm the manager of the Linkedin Chicago group (87,000 members). I'm a business owner-High Gain Companies, Inc. I've worked for several large corporations including Octel and Bank of America. I've been down-sized, right-sized, over-sized and under- sized What does this mean for you? It means I can be a resource for you-I share everything tip and lesson I've learned in my blogs. Enjoy!

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