the day before, as I did last week before my trip, IF when you get to the kiosk, it says to see an agent. And you try five other kiosks and it's all the same. And then you wait in line for 45 minutes to see an agent - even though, while you're in line, you ask everyone with a badge who walks by what the deal is and they're all baffled and tell you to ask the agent when you get to the front of the line. Oh, gee, thanks.
And then you get to the front of the line and the agent checks your ticket and says "Huh, that's weird. I don't know why it wouldn't print your boarding pass. You're checked in." Oh, gee, thanks.
Now, you're running to the gate because your flight leaves in 20 minutes and you don't want them to board and taxi away. But, you're STARVING and have a headache now.
So, when you get to the gate, you ask the attendant if you have time to get coffee and she says no. But, she says, they'll serve coffee on the flight. Oh, gee, thanks.
You board. You sit. The flight attendant makes an announcement. All you hear is 'beverage and snacks.'
When the flight attendant finally passes with the beverage cart, you get coffee and ask for pretzels and she says "Oh, I made a mistake with that announcement. This flight only has beverage service."
And then you ... explain.
I tried to block out this whole experience but I'm reminded of it today because I woke up with a headache. But this headache has more to do with self-inflicted dehydration (quesadillas and Coronas) and not United Airlines and their kiosks. So, I'm OK with it.
Today, I am grateful ~
1/ that I finally learned once and for all to leave for the airport 20 hours before my flight, not 2 hours
2/ and to always have a granola bar in my bag
3/ but, mostly, to the flight attendant who took pity on me and scrounged up snack mix and pretzels and, I was not expecting this, bagel chips! She even found cream cheese too. It felt like Thanksgiving.
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