The Portage Park 5k Run takes place every year on the last Sunday in September. It's a lovely event, the weather is typically really cool and sunny and it is sponsored by Presence Health. As part of the festivities, there is a massage tent where participants can receive a 5 minute post run massage. I organize that event and have been doing so for the past 7 years. The run starts at about 8:30am and for some of the seasoned runners, they finish quickly. The massage tent opens at 9am and by 10:30am, it is all over. They break down all the tents and equipment and by 10:45am, you would never know this event had taken place.
I get to hire 5 other therapists to work with me. For a few years in a row, I have had the same crew of therapists, so I just sent a few emails, made a few calls, reminded them again the week before the event. Piece of cake. One thing you need to know about me. I NEVER EVER EVER leave things to the last minute, if I can help it. I would line up the therapists at the end of June and then touch base the week before the event to make sure they hadn't forgotten.
This year was a nightmare. The reliable husband and wife therapists decided not to do the event this year. They live in Wisconsin and their daughter's birthday always coincides with the event, so I understood why they declined. But, it really unnerved me. I contacted the other 3 therapists who had been doing the event for the past several years. They all agreed to do the event, although M made me work very hard to get an answer from her as she typically does. I called her twice, emailed her and eventually asked her colleague to talk to her. She eventually called me back. She ALWAYS arrives a few minutes late to the event which makes me very unhappy and stressed out. I like to arrive nice and early, do some stretching, take some deep breaths; all nice and calm. Every year I think twice about inviting her back, but she does turn up.
I decided to make the reminder calls 2 weeks before the event since I left it until the week before last year and couldn't contact one of the therapists. I found other therapists to replace the couple. All good. I left VM messages for M and didn't hear back for 3 days. It is now 10 days before the event. Then, I got a call from M and she tells me that she doesn't think she can work the event. Get this. Because she got a better offer and if I want her to do my event could I pay her more money???? I never get an increase in pay, so neither does she. And why the hell would she tell me this???? Tell me her Granny died and she has to go to her funeral. What happened to I made a commitment to you and I will honor it? I would never do such a thing.
I guess it is a generational thing. I am a Boomer. These are Millenials. Apparently, their can-do attitude stretches to, if I get a better offer, I am outta here. I told her that it was not nice to bail on a commitment. I have already removed her from my cellphone and email contact list.
I was able to find replacements for them, but this experience has left me very jaded about how colleagues treat each other or more to the point, about how little people seem to care about each other. It's all about what's in it for me. I know it is tough these days to make a living as a massage therapist. I am having similar challenges. But, when you make a commitment, you honor it. End of story. What do you think about this?
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