The Art of the Informational Interview


Businesswoman at job interview

It always surprises me how many people either have not heard of an informational interview or are not using this valuable tool while engaging in a job search. An informational interview is, according to, "an interview conducted to collect information about a job, career field, industry or company." It is also a great way to build your nonprofit network.

Use informational interviews to learn more about the sector and establish a good fit between you and an organization, position, subsector, etc. Does a human service agency fit you better than a cultural institution? Do you easily get frustrated if you don't have the resources to do your job? (Which might mean a larger organization is best for you.) Are you a creative thinker who likes to find solutions that others have not considered and you like to be given the opportunity to try new things? (A small start-up might be right for you.)

There are many great resources on how to use informational interviews to further your career. I have included some links below. I am also going to share some tips that will make the process more enjoyable and fruitful.

  1. Begin and end with a "thank you." Although many of us in the sector are happy to participate in informational interviews, you need to remember that this is taking us away from business as usual (you know, the activities they are actually paying us to do!). Be sure to send a thank you email or letter afterward.
  2. Come prepared. This is a business meeting, so dress appropriately. Have resume in hand, do research on the organization, and prepare thoughtful questions.
  3. Be an active listener. It is a fact of life: most people like to talk about themselves. Make sure and guide the conversation with smart questions that will help you determine the fit (of this position, organization, etc.).
  4. Do not leave the meeting until you have asked "Is there anyone else you would recommend that I speak with as I continue researching job possibilities in the sector?" Or something close to that. This is how you begin to build a network.

Effective networking is the closest you will get to a "magic bullet" of the job search process. Although informational interviews might not yield a job offer, they will help you make informed choices down the road.

Informational Interviewing Tutorial
Idealist Guide to Nonprofit Careers for First-time Job Seekers (Chapter 4)


Leave a comment
  • Hey Christa,

    Great blog, and post, here. I especially like your subtitle "Helping Do-Gooders Do Better." Very clever, and true.

    This particular piece is all about preparation, something I don't see enough when on committees that interview candidates.

    Great tips too.

    Nice meeting you at EPIC Tuesday night. It was fun.



  • In reply to KirkMango:

    Thanks! It was great meeting you as well.

  • I used this advice as my main vehicle for finding a job out of college. I made informational interviews my main course and used the traditional route of sending my resume to organization's postings online as my side dish. It worked out great for me! I got a call one day from the HR manager from an organization saying my resume was passed onto them by the person I sat down with for this job opening. I graduated in August of 2011 and I was deep in the interview process with the organization by September and now I have the job!! Thanks Christa!

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