Given the problems with IMPACT and PeopleSoft, I thought some of you might be interested in seeing this report from the Council of Great City Schools about big-city school districts' business operations -- including Chicago.
"After embarking on a first-of-its-kind benchmarking effort to improve operational performance in big-city schools, the Council today released Managing for Results in Americas Great City Schools: A Report of the Performance Measurement and Benchmarking Project."
Read below or Download kpi_report.pdf
Urban Schools Develop Performance Indicators of Business Operations
First-of-Its-Kind Data Collected Comparing Key School Services
WASHINGTON, April 19 The nations
major urban public school systems have developed pioneering new
indicators to gauge performance on a series of key operational areas to
accompany their academic reforms.
The Council of the Great City
Schools has developed 50 key performance indicators in five critical
areas of operation in the nations big-city school districts:
transportation, food services, maintenance and operations, procurement,
and safety and security.
After embarking on a
first-of-its-kind benchmarking effort to improve operational
performance in big-city schools, the Council today released Managing for Results in Americas Great City Schools: A Report of the Performance Measurement and Benchmarking Project.
The multi-year study presents
50 indicators, modeled after those used in other public and private
sectors, to measure urban school performance on a range of operational
and business functions. The study also presents comparable city-by-city
data on those indicators that will enable districts to benchmark
themselves against high-performing school systems and identify best
practices in each of the business areas.
While the business side of urban
education has always placed a strong emphasis on data, says Council
Executive Director Michael Casserly, comparable indicators have never
been available in public education in a way that would allow one school
district to peg its performance to another.
To be accountable, we must be able
to measure the effectiveness and efficiency of our operations,
Casserly stresses. Good comparative data give school districts the
ability to analyze how well they manage their resources.
Managing for Results was
developed during the Councils annual meetings of its chief operating
and chief financial officers, who launched the Performance Measurement
and Benchmarking Project in 2003.
The project aims to help the
nations urban public schools measure their performance, improve their
operational decisions, and strengthen their practices.
Among the initial results of the multi-year study, the findings from the 66 big-city school districts showed:
- The median cost of transporting students is $988 a child;
- The average student-participation rate in food services is 59.6 percent;
- The average school custodian services 23,501 square feet;
- The average time to complete the procurement process and receive goods is 35 days; and
- The percent of school buildings with alarm systems is 23.5 percent.
Each of the indicators in the new
report includes information about why the measure is important, how it
is defined and calculated, what the range of responses were, and how
the indicators are affected by other school district practices.
The Council expects big-city school
boards and superintendents will be able to use these indicators and the
data gathered on them to assess their own business operations, measure
progress on operational reforms, and demonstrate greater transparency
in district operations to the public, Casserly emphasizes.
Later in the study, the project will
develop indicators and benchmarks in the areas of budget and finance,
human resources, and information technology. Trends will also be
tracked, and best practices in high-performing districts will be
# # #
The Council of the Great City
Schools is the only national organization exclusively representing the
needs of urban public schools. It is a coalition of 66 large city
public school districts.
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