I love Chipotle. I could eat it every day. Since I like to consider myself a “modified vegan” (vegan who eats cheese), Chipotle is always a great option for lunch during the work week.
I go to the Chipotle on Franklin between Madison and Monroe – lunch time there is a mad house, as it is with all restaurants in the loop between the hours of 11:45 – 1:00pm.
But today I got a nasty taste of when fast food goes wrong.
I entered the restaurant and came face to face with a line that was wrapped throughout the entire place. I’ve encountered this multiple times before so was not surprised, and I knew that they were speedy. That location has the process down to a science – it's very black belt Six Sigma, etc.
By the time it was my turn, I placed my usual order – veggie burrito bowl with brown rice, black beans, no fajitas. Next stop along the assembly line, mild salsa, cheese and guac.
Suddenly the world stopped turning as the stars collided. I became light headed. Not sour cream! NO!
But then it continued on from there. They forgot the guac but put lettuce on instead – oh, the humanity! They were destroying my perfect lunch! I felt my saliva dry up as it all played out in slow motion. Reality was about 15 seconds, but by the time they caught on and removed most of the lettuce, they had also removed most of the cheese and gipped me on the guac scoop as well.
“$7.25, please,” were the next words I heard as I floated back down to the now. I begrudgingly handed over my funds, angry at having to depart with it at all after such a grave injustice was done to me.
As I huffed and puffed back to my office, I came up with the idea to share this with the world – Chipotle employees, take note! Just a little slower, please! And yes, I ate it anyway.