Tag: Customer Service

No Service: The Problem With AT&T

No Service: The Problem With AT&T
UPDATE: I’ve had no one from AT&T reach out to me after writing this. My service was so bad last week, that I could barely get a text out in our neigborhood. Finally, they have sent me last months bill with no adjustments. This is fraud. What is the problem with AT&T? My service has... Read more »

UPDATE: Citi Prepaid Customer Service Department Calls Back

UPDATE: Citi Prepaid Customer Service Department Calls Back
The Citi Prepaid customer service department called me just after 8am Saturday morning to apologize. Yes, they are really sorry: THEY CAN’T HELP ME! I’m rarely off on weekends, and was playing with my daughters when the phone rang. I was annoyed, but excited, thinking it might be Citi calling back to say they saw... Read more »

Citi Prepaid: All Excuses and No Customer Support

Citi Prepaid: All Excuses and No Customer Support
The customer is always wrong when dealing with Citi Prepaid card services. This has been my experience over the last 48 hours. For the last three years, I have received a rebate from Acuvue for buying one year’s worth of contacts. The first two years they sent me a check, and I cashed it. Last... Read more »
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