The power of complaining to the CTA -- become a hero!
I know most of us have bitched and griped about something a CTA operator did or didn’t do. Or a pee-smelling station. Or an inattentive customer service attendant. But I’ll bet chances are very high that most of us have never actually complained to the CTA about it. (Robert notwithstanding.) Well, Marylou complained. And refreshingly,... Read more »