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Posts in category "CTA Tweet"

CTA responding to customer tweets in impressive fashion so far

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As I mentioned Monday, the CTA is still finding its way on Twitter. And that’s fine. Experience is a good teacher on Twitter. The CTA learned from a survey that its followers want info on ALL service alerts, not just minor ones. So it switched gears and now gives followers what it wants. And the... Read more »

CTA still finding its way on Twitter

UPDATE, 7 p.m. Nov. 7: The CTA announced via Twitter today: “You told us you wanted more info—we listened: We’ll soon begin feeding more alerts (not just major) through @cta (Keep the feedback coming!)” Original Post: Since the CTA launched its Twitter account last Tuesday, it has garnered almost 2,500 followers. Yet on Facebook, there... Read more »

Penny rides, extended bus and train hours, great New Year's stories

The CTA officially announced Monday that fares will be just one penny from 8 pm Thursday, New Year’s Eve, till 6 am Friday, New Year’s Day. Now, that’s a lot of late night partying! And many bus routes and train lines will run later than usual. Check the CTA Web site for details. Usually on... Read more »
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Look to CTA Tweet for info on emergencies, service outages

Brown and Purple Line trains were delayed by about 25 minutes at the height of the morning rush when a fire was reported on the third rail near the Sedgwick station. Those of you who were monitoring the Tattler’s CTA Tweet feed on Twitter today knew about the problems right away, and some of you... Read more »

The new journalism: Collaborative effort tweets crucial info on Saturday Red Line subway closure

New media (Twitter) and old media (newspaper coverage and phone calls) converged Saturday to provide CTA riders with up-to-the-minute news about the Red Line subway closure. It was at 11:42 am Saturday that the first CTA Tweet went out about problems on the Red Line. Punkcoder reported good stuff that CTA Tweet retweeted immediately: “RT... Read more »