We're now just one month away from May 1, the first Ventra transition deadline when riders can no longer buy magnetic stripe cards or autoload/reload their Chicago Card/Chicago Card Plus.
- June 1: Customers can no longer reload magnetic stripe cards or use Chicago Card/Chicago Card Plus
- July 1: Riders can no longer use magnetic stripe cards. Pace customers with cash will no longer be issued a Transfer Card. All customers will be transitioned to Ventra.
To ease that transition for the approximately 20 percent of customers who have not yet switched to Ventra, the CTA is holding 20 Ventra customer service/balance transfer events.
The events include every Tuesday night between now and July 1 at CTA headquarters, 567 W. Lake St., Chicago, between 3 p.m. until 7 p.m. Also, starting next week, an additional seven events have been scheduled at various south, north and west side locations to accommodate riders:
Wednesday, April 9, 5 pm-8 pm:
Broadway Armory Park
5917 N. Broadway St.
Saturday, April 12, 10 am-3 pm:
St. James AME Church
9256 S. Lafayette Ave.
Thursday, May 8, 12:30 pm-3:30 pm:
Jefferson Park Library
5363 W. Lawrence Ave.
Saturday, May 10, 10 am-3 pm:
Curie High School Cafeteria
4959 S. Archer Ave.
Saturday, June 7, 12:30 pm-3:30 pm:
Cicero Public Library
5225 W. Cermak Rd., Cicero
Wednesday, June 11, 11 am-2 pm:
John Marshall High School - Room 129
3250 W. Adams - Entrance Door #8
3250 W. Monroe - ADA Entrance
Friday, June 20, 11 am-2 pm:
Avalon Park Library
8148 S. Stony Island
Customers attending balance transfer events may bring a maximum of five eligible fare media cards with a combined minimum of $5 in transit value. Fare media eligible to be transferred onto a registered Ventra Card includes CTA and Pace stored value magnetic stripe full-fare and reduced-fare cards and Chicago Cards. Unlimited-ride 1-day, 3-day and 30-day period passes, reduced-fare passes and passes sold in bulk or any expired fare media cannot be transferred to Ventra Cards and must be spent down prior to the appropriate transition deadlines.
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