Late last week the leader of the CTA's rail union called on the transit agency to delay the complete rollout of the Ventra card system until all the kinks are worked out.
The CTA said no way.
Robert Kelly, Local 308 president of the Amalgamated Transit Union, claimed that pissed off riders are venting to CTA employees about Ventra problems, and they are being verbally attacked by riders.
OK, now wait a minute. The average rail rider rarely encounters the motorman during the day. So I call BS on that. As for bus drivers, I've seen plenty just wave riders through when the farebox equipment doesn't work, so riders aren't getting too mad at them about that.
Certainly there have been myriad problems with the rollout. But I don't think an increase in threats to employees is one of them.
UPDATE: It turns out that Local 308 represents customer assistants. So no doubt Kelly is referring to alleged threats made to station customer assistant. My bad.
If it's true CTA riders are taking out frustrations on customers assistants, that's just plain wrong and must stop. But the Trib story reports "the CTA has no evidence of an increase in threats or violence against CTA workers in connection with Ventra."