The CTA and Ventra have provided a short video on what seems like it should be an easy process - boarding and using a Ventra card on bus or train.
But that's not been the case for many CTA Tattler readers. They report having to tap numerous times with growing frustration. And there have been unconfirmed reports of passengers waiting to alight buses boring needles of hate into the backs of those frustrated riders.
Personally, I have not had any problems yet. First tap and I'm gone through the turnstile or down the aisle. Luck, perhaps.
Here's how to do it, according to the video:
- Remove the card from your purse or wallet.
- Tap card on center of card reader.
- Go when you see the green "Go."
Simple, eh? If only the design of the reader were that simple - or better. As noted previously, many riders try to tap their card on the arrow pointing down - you know, right where it says, "Tap card."
Here's hoping we'll all just get used to this and figure it out, because I'm sure not holding my breath waiting for CTA to change the card reader design.