CTA Tattler reader fredflintstone was kind enough to provide some great instructions for you riders who have a Chicago Card Plus, want to activate your new Ventra Card that you received in the mail, you haven't received an email with your login information
1. Go to https://www.ventrachicago.com/
2. Click on "Account Login" (upper right hand corner), and click on Forgot Your "Username".
3. Enter the 16 digit card number from your new Ventra Card.
4. Enter the email address that was associated with your Chicago Card Plus account and then click on the Submit button.
You should then receive an email with your login information including password.
Hopefully, this will save some of you from having to make a 40+ minute call to Ventra.
FYI, your Ventra username is the same as your Chicago Card Plus account username and your account activation code is your Chicago Card Plus PIN ID.
If you haven't received your new Ventra Card to replace your Chicago Card Plus yet, I would recommend logging into you Chicago Card Plus account at www.chicago-card.com. It should prompt you to confirm your current mailing address. Once you do that, you should receive your Ventra Card in the mail in about 2 weeks.
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