Here are some recent CTA items in the news:
CTA dumps Securitas. The CTA is replacing 450 Securitas private security guards with CTA customer service agents, the Sun-Times reported last week. The switch is part of the labor deal negotiated last year. The new CSAs will perform the same duties as the security guards, plus "do other things, too — like retrieve items dropped on L tracks and help customers who are unfamiliar with ticket machines."
The Sun-Times also noted that the CTA workers won't have state security licenses as the Securitas guards do. For its part, the CTA says its workers will get "two days of security training as part of their seven-day training program, including 'one day spent addressing CTA-specific safety, security and emergency-response procedures' and 'one day dedicated to anti-terrorism and security.' ”
This move makes me happy. I've never seen the Securitas guards do anything but lock themselves inside station agent booths. Here's hoping the CTA customer service agents show how they can help riders.
CTA restricts acceptable advertising. The CTA board last week agreed to change its advertising guidelines to no longer accept political or public issue ads, and to not accept ads for adult/mature rated films, television programs and video games.
The new policy will allow only three categories of advertisements: commercial and promotional; governmental ads; and public service announcements, according to a news release. Public service announcements will be limited to non-profit organizations and the messages must relate to health, welfare or education. The policy change designates CTA as a non-public forum, similar to actions taken by some other U.S. transit agencies in recent years.
This change will cost the CTA about $100,000 in annual revenue.
Combined pass deal from Metra and CTA/Pace for Red Line shutdown. The CTA, Pace and Metra are teaming to offer combined fare deals during the Red Line south reconstruction for $52 to $74 depending on which Metra rail zone you live in. The package will include a CTA/Pace five-day pass and a Metra 10-ride ticket.