Earlier this week I wrote about research that showed most tweets about the CTA were negative in nature. One of those, "well duh" research projects.
Paul Fisher on Jan. 30 tweeted a photo that showed graffiti on the Rockwell Brown Line platform. He wondered in the tweet "when will this get cleaned off?"
He got his answer a week later, and tweeted the "after" photo of the clean platform: "cta thank you for cleaning up the graffiti at the Rockwell stop. Looks 100x better."
Kudos to both Paul and the CTA for harnessing the power of social media for the common good.