The CTA this summer will step up cleaning by giving three rail stations a day a "deep clean," CTA President Richard Rodriguez noted earlier this month.
"Deep cleaning focuses on power washing, stainless steel polishing and making sure the small details are addressed. Rodriguez said at the June board meeting. "This is a strategic shift on how CTA addresses work and cleanliness at stations. The goal is to improve the customer experience at CTA rail stations, which can mean anything from
repairing a broken door, performing a detailed cleaning or applying a fresh coat of paint."
Here's how it works, according to the CTA.
- The agency has developed a comprehensive schedule to ensure all departments involved in making repairs and cleaning stations are at each station on a more consistent preventive basis.
Maintenance teams consisting of janitors and tradesmen--painters, carpenters, electricians, plumbers and masons-- are deployed to stations to perform tasks in a unified effort.
- Previously, each trade only would go to the station with a corresponding work order. For example, if a work order came in needing a janitor at a particular station, painters and other maintenance workers would not necessarily go to that same station at that same time. Under Deep Cleans, without a work order, everyone goes to the same station and works jointly to make any repairs and cleaning necessary.
The difference between a Deep Clean and a regular cleaning is that deep cleans focus on tasks such as power washing, stainless steel polishing, painting, graffiti and etching removal, tuck pointing and masonry work and roof work; whereas, regular cleaning is routine sweeping, wiping down surfaces, spot mopping and collecting garbage.
- The CTA's deep cleaning activities began in Fall 2009 (as a pilot) and will continue throughout the year. Each rail station has had at least one Deep Clean.
So, have you noticed a difference in stations with deep cleans?