New media (Twitter) and old media (newspaper coverage and phone calls) converged Saturday to provide CTA riders with up-to-the-minute news about the Red Line subway closure.
It was at 11:42 am Saturday that the first CTA Tweet went out about problems on the Red Line. Punkcoder reported good stuff that CTA Tweet retweeted immediately:
Just three minutes later we had details on the real reason why the Red Line subway was closed for more than two hours on a busy Saturday afternooon:
Then a few minutes later, CTA Tweet posted the detail about the trash fire found at the Sun-Times site.
More riders then tweeted about their experiences in the aftermath of the trash fire:
"@ctatweet for some reason, my brown line train is running xpress belmont-western. Must be because of the added crowd on here"
I was at the Fullerton platform when I heard it was all over and service was back to normal, So I called my brother and Dan and he tweeted:
"@ctrared back to normal about 20 minutes ago"
So, through the convergence of citizen journalism powered by Twitter, and old-fashioned newspaper reporting posted quickly on the Net, we were able to provide practically minute-by-minute updates until the Red Line subway reopened.
Follow CTA Tweet on Twitter. Share all the good stuff you see and hear, especially the information directly from bus and rail operators and platform loudspeakers.
Read about how we do it.