In this second report from my chat with CTA President Richard Rodriguez, he emphasizes the key role bus drivers play in reducing bus bunching
"Bus Tracker is a great tool for us," Rodriguez said. "Managers are using the information from Tracker to monitor and manage bunching.
"And now we're looking at drivers differently -- they are the boss."
Then Rodriguez recounts an occasion when he was riding a bus and the light ahead was green, but the driver slowed down.
"The driver slows as the light changes, and he points to a gadget above his head (a mobile data terminal). It told him to stay instead of going through the light to maintain the proper gap. So it's not just the executive staff -- the drivers themselves are managing the gaps.
"And if that doesn't do it, I don't know what will."