On an average day, I talk to between 60-80 people about various legal situations. I love my job because every day is different and I never know what the question a caller will have is.
A lot of the callers are fascinating, some are crazy (literally, believe cops have implanted a microchip in their head or that Oprah watches them through the TV) and most are just in need of help.
Of those that just need guidance on what to do, the answer usually goes something like this:
"If you want to solve the problem, you have to go to court." I say that at least 20 times a day on average.
Last week I had these callers in the same day: 1. Wanted to remove sibling as trustee of a parent's trust; 2. Ex was interfering with visitation and not following Judge's order; 3. Client wasn't paying the bill; 4. Insurance company wasn't offering a fair settlement after a car accident; 5. DCFS had indicated them on a report.
My primary role is to help people find the right Illinois attorney for their case, but I also answer legal questions for free. All five of these people wanted me to help them solve their problem without an attorney.
The answer to all of them was that I can't. The only way to solve their problem was to get in to court. If they won't then they have to eat the crap sandwich that they were dealing with.
Going to court is the only way in our society to solve a dispute when their are two parties that can't agree on something. I wish there was a magic pill that gave a better answer than that, but there just isn't one. And if you aren't willing to get a lawyer and go to court, you usually have to give up.
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