How do I moderate ChicagoNow comments?

Spam filter Akismet is available but is set to off when your blog starts. Please read here for instructions on how to turn the spam filter on.

Under the Dashboard select "Comments" to see all your comments listed in chronological order. You can reply to any comment from here, and you also can remove or approve any comment. If you "unspam" a comment that was incorrectly classified as spam you will still have to approve the comment from the "pending" folder.

You do have the option to approve all comments before they appear on your blog. To do that look under the Dashboard and select "Settings" and then "Settings" again. You will see "An administrator must always approve the comment." Check that box and select "Save changes" to activate that setting.

If you don't want to receive an email every time somebody comments on your blog you can email the Community Manager and he will uncheck the "Email whenever anyone posts a comment" button for you.

Also, if you want to ban any words from comments, either spam words or other names or phrases that are causing a problem you can easily do this:

  1. Go to your Wordpress Dashboard.
  2. Click on “Settings”
  3. You will see an area called “Comment Blacklist” and it will say “When a comment contains any of these words in its content, name, URL, e-mail, or IP, it will be marked as spam. One word or IP per line. It will match inside words, so “press” will match “WordPress”.
  4. Put in any phrase you want to be marked as spam, or an email address for a user whose comments you don’t want to allow. In the case of a spam site you’d put in the word “lazycash”. (FYI, you don’t put in the quotes marks.)
  5. Select “Save Changes” at the bottom of the page.