Open Letter to Jim Moyer of Fields Jeep (Chrysler, Dodge and Ram)

Open Letter to Jim Moyer of Fields Jeep (Chrysler, Dodge and Ram)
How do you thank someone when they do something selfless on an epic scale?  Very publicly. In early January, I cold-called my favorite Jeep dealership, Fields Jeep (Chrysler, Dodge and Ram, too) to ask for a HUGE favor.  Having just launched my Jeep Raffle to benefit my sister-in-law Vicki who suffers from ALS, it occurred... Read more »

So Melvin Williams, President of NICOR, Proved He's Not Just Another Pretty Face

As many of you read in my Monday post, I was frosted — quite literally — because NICOR inadvertently shut off the gas to my home in frigid temperatures, leaving my renters (a family of five) without heat. After multiple calls to NICOR spanning approximately five hours, my renter, Martha, and I were able to... Read more »

Thank You, Melvin Williams President of NICOR For Giving Me A New Meter In January, But Shutting Off The Gas To My Home In Subzero Temperatures!!!

Thank You, Melvin Williams President of NICOR For Giving Me A New Meter In January, But Shutting Off The Gas To My Home In Subzero Temperatures!!!
Can NICOR Really Turn Off Your Gas In Subzero Temperatures When There’s NO Billing Issue? Yes, they can. This morning I received a distressing call at 8:00 a.m. from the family that rents my home in Oak Park, Illinois.  No heat.  No hot water.  So my first call was to the plumber for the hot... Read more »
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Raffling Off Something I Love For Someone I Love

Raffling Off Something I Love For Someone I Love
This is by far the hardest post I have ever written.  I have typed and deleted.  Typed and deleted.  Tonight, I sit at my keyboard again, still at a loss for words. As many of you know, my blogs have been sporadic this past year because a terrible tragedy has befallen my family.  A health... Read more »

Theft of Services, Part Deux

My recent blog Unauthorized Sharing of Deposition and Court Transcripts, Theft of Services? got me thinking back to some not-so-funny attempts by uneducated lawyers trying to obtain free transcripts from my company.  So much so that I am forced to write Theft of Services, Part Deux. Years and years ago, an attorney who shall remain nameless... Read more »

Unauthorized Sharing of Deposition and Court Transcripts, Theft of Services?

This morning’s coffee just wasn’t doing the trick.  My body wasn’t awake yet.  Until I opened my email.  An email from a reporter who works with our firm was more impactful than three cups of coffee when she alerted me to a conversation at her deposition yesterday that went something like this: OPPOSING COUNSEL:  I... Read more »
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Giving Away Transcripts And Shit Like That

So I’m in a deposition yesterday.  Nothing unusual.  See, it’s not unusual to receive a spur-of-the-moment panicked phone call from a law firm looking for a court reporter to cover a deposition in the Chicago suburbs that started 30 minutes earlier.  Yeah, not unusual at all. I obliged.  Because the thought of having five attorneys assembled around... Read more »

Why Court Reporters Cannot Be Replaced...According to a Neurosurgeon

There’s always one harasser in the crowd.  We bloggers are used to it.  You know, like the guy in college who used to interrupt the professor just to hear the sound of his own voice, but he wasn’t really saying anything?  Yeah, that guy.  He shows up on my blog to shamelessly plug his electronic... Read more »

Taking the "Free" out of "Freelance" in Court Reporting

Back in the day – there’s a phrase that makes me feel old — attorneys and judges alike used to refer to court reporters as the most important person in the room.  Yes, I still hear that phrase uttered, but today it sounds more like a throw-away line, a phrase said to placate reporters or... Read more »
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The Dine-And-Dash In Court Reporting: The Unpaid Invoices Epidemic

Every court reporting agency owner has experienced it, those clients who don’t like paying their bills.  Who among us could blame them?  If we could all get away with selectively not paying for goods and services thereby reserving more in our bank accounts for our own personal entertainment and/or living expenses that we want to... Read more »