Trib Posts Record Profits

What a headline! The Chicago Tribune posts RECORD profits!!

Didn't see it, neither did I. And now I know, you never will.

All I tried to do was put the hard copy subscription of my Chicago Tribune on hold, for about 40 days. Hadn't let me put my New York Times hard copy subscription on hold? Took 45 seconds.  Go to the web site, to vacation hold, and enter a stop date and start date. Done.

The web site of the Chicago Tribune says it doesn't allow holds of over 30 days, saying to call. So I call. After "press this" and "enter that" I ended up with an automated message saying that for holds over 30 days--talk to a representative. So I enter "ZERO" as it says and I get a feckless female voice. After asking various secret info like my name, phone and address, she says my phone number is not what I said.

"No it's not," says this vacuous voice.

"Yes it is," I respond. What is she bringing me down to, Mrs. Hearn's third grade class?

"No it's not. It ends with a ONE."

"No it does not." You can always tell when I get edgy, I stop speaking in contractions.

Click click click go her keys.

"You can't put a subscription on hold longer than 30 days," she says without losing a beat.

Did I leave shampoo hardening in my ears this morning? "WHY?"

She just repeats, I cannot put my subscription on hold for longer than 30 days. I explain, but I can do this with my New York Times newspaper, the one that is delivered by the same delivery person who brings the Trib. I cannot put my subscription on hold for longer than 30 days.


"You can't," is her only response. How do you debate with one who only speaks in dogma--Thou shalt not put your subscription on hold for longer than 30 days.

"Then cancel," I say--thinking this is getting way too Edward Albee-esque for me.  "The whole subscription. Forever."

"Okay," responds the robot.

No discussion, no I'll ask my manager and then hand the phone over to another faceless voice--no we appreciate your being one of the last Chicagoans who wants a HARD COPY of a newspaper and thus, I keep my job. Nada. Zilch.

She kept blathering from scripts before her about nonsense I knew was I said, Good Bye and hung up.

Now, any questions of why the newspaper business is a dying business model?

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    Candace Drimmer

    TIMELINE June 1972 to June 1973---Candace moves to Lima (Peru)----- June 1973 to May 1974---Candace and The Husband live in Glendale AZ----- May 1974 to August 1974---Living in Toronto, Ontario (Canada)----- September 1974 to May 1975---Living in Aberdeen SD----- May 1975 to July 1979---Living in Vancouver, British Columbia (Canada)----- July 1979 to June 1980---Living in Asuncion (Paraguay)----- June 1980 to September 1980---Living in NYC----- September 1980 to November 1982---Living in Connecticut----- November 1982 to January 1983---Living in Ponce, Puerto Rico (USA)----- February 1983 to July 1986---Living in Willemstad, Curacao (Netherlands Antilles)----- July 1986 to July 1989---Living in Guayaquil (Ecuador)----- July 1989 to July 1995---Living in Connecticut (yes, again)----- July 1995 to August 2001---Living in Mexico City (Mexico)----- August 2001---Return to Gringolandia (a.k.a. United States of America)----- I was an accidental expatriate; love and marriage led me to it. One day I was a bandy-legged kid sitting atop my dogwood tree looking out of my small backyard world in 1950s New Jersey, wanting to move somewhere--anywhere, different. Next thing I knew I met a young hirsute anti-war, soon-to-be-Peace Corps volunteer, fell in love and moved to Peru in the 1970s. WHAT an adventure it's been!! NOTE: I gave up Facebook, so apologies that I cannot answer any comments since it is only set up via FB.

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