CTA rider: My bag got caught in train doors

A McKinley Park rider wrote to the CTA and cced "Going Public" in the wake of the stroller incident on the Red Line.

"Red Line mystery?! More like CTA mistake! It disgusts me to read the denial from CTA representatives regarding the stroller incident on the Red Line.

They are practically suggesting that the mother's story is fabricated, as Mr. [Robert Kelly, president of the Amalgamated Transit Union's Local 308 that represents CTA train operators] stated he had 'a hard time believing it happened like that.'
 
I have first-hand experience with a train closing its doors on my backpack when I was in college and my husband had the doors close on his bag just a few months ago.

My husband is lucky that he didn't lose his hand since the bag was wrapped around his arm as the train drove away. These incidents are caused by careless drivers. I have observed many times when drivers push the 'close doors' button AFTER they are back in the train.

My husband works the night shift and he has seen this more with drivers on 'off' hours. Just because it's not rush hour doesn't mean you shouldn't be careful. Drivers need to keep their eyes on the doors until they are COMPLETELY closed, and then proceed, but unfortunately this is rarely the case. I think the CTA needs to retrain all of their drivers!"